Field Mediation in the Community

Dignity Best Practices is partnering with the City of Chicago and Iowa City/Johnson County to bring field mediation to their communities. With generous support from the AAA-ICDR Foundation, we’re providing 15 months of grant-funded technical assistance to cross-train their mobile crisis teams in field mediation. 

Over the course of our partnership, we will be supporting with the design, implementation, and launch of a pilot program, including cross-agency working group facilitation, community engagement support, CAD call analysis, call types selection, dispatch path, field protocol, training design and performance metrics selection.