{"id":511,"date":"2025-05-30T20:45:53","date_gmt":"2025-05-30T20:45:53","guid":{"rendered":"https:\/\/dignitybestpractices.org\/?page_id=511"},"modified":"2025-07-25T15:09:43","modified_gmt":"2025-07-25T15:09:43","slug":"field-mediation-launch-toolkit","status":"publish","type":"page","link":"https:\/\/dignitybestpractices.org\/index.php\/field-mediation-launch-toolkit\/","title":{"rendered":"Field Mediation Launch Toolkit"},"content":{"rendered":"\t\t
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Field Mediation Launch Toolkit<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Full Toolkit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Written implementation support for any city or county that wishes to launch a field mediation response capability to 911 dispute calls. Can be implemented as a standalone response team or by cross-training an existing mobile team. This toolkit provides guidance across approximately one year of activities in four phases, with thirty practical tools and templates.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Summary of Key Insights <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Editable Resources, Tools, and Templates, by Project Phase<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This toolkit aims to be a DIY resource, based on the Dayton Mediation Response Unit launch experience and provided free of charge thanks to a grant from the American Arbitration Association – International Center for Dispute Resolution (AAA-ICDR) Foundation.<\/span><\/p>

We provide editable resources so they can be adapted to your local environment. If you edit one of our resources, please provide this attribution in a footer: \u201cAdapted from materials by Dignity Best Practices.\u201d<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you would like customized training or technical assistance support, or have comments <\/b>on these resources, we would love to hear from you at <\/span>contact@dignitybestpractices.org<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Download the Editable Doc below:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Core Skills of Field Mediators\u00a0\u00a0<\/a><\/h5>
Elevator Pitch for Local Field Mediation<\/a><\/h5>
Field Mediation Pitch Handout<\/a>\u00a0\u00a0<\/h5>
Zero to Launch Sample Timeline<\/a>\u00a0<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Sample Working Group Agenda<\/a>\u00a0<\/h5>
Community Engagement Spectrum<\/a>\u00a0<\/h5>
Matrix of Community Voice Representation<\/a>\u00a0<\/h5>
Community Engagement Activities Checklist<\/a>\u00a0<\/h5>
Call Type Analysis Scorecard<\/a>\u00a0<\/h5>
Police Priority Dispatch System (PPDS) Call Type Analysis<\/a>\u00a0<\/h5>
CAD Data Annotation and Visualizations<\/a> \u00a0<\/span><\/h5>
Field Protocol Guidance: 6-Stage Call Flow Framework<\/a>\u00a0<\/h5>
Field Protocol Guidance: Safety<\/a>\u00a0<\/h5>
Field Protocol Guidance: Specific Situations<\/a>\u00a0<\/h5>
Standard Operating Procedure (SOP) Writing Template<\/a>\u00a0<\/h5>
Techniques Reference Sheet – Stage IV. Options Discussion<\/a>\u00a0<\/h5>
Protocol Comparison: Mediation and Behavioral Health Response<\/a>\u00a0<\/h5>
Mobile Dispatch Methods, from Most to Least 911 Integrated<\/a>\u00a0<\/h5>
Technology Needs List\u00a0<\/a><\/h5>
Performance Story Map Worksheet\u00a0<\/a><\/h5>
Program Maturity & Measurement Guide<\/a>\u00a0<\/h5>
Non-Personnel Operating Costs Planning Table<\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Interview Questions and Role Play Exercise<\/a>\u00a0<\/h5>
Job Description Examples: Team Supervisor and Field Responder<\/a>\u00a0<\/h5>
7 Week Training Curriculum and 2 Month Field Training<\/a> \u00a0<\/span><\/h5>
Role Play Exercise Guidance<\/a>\u00a0<\/h5>
Scenarios Library and Scenario-Writing Template<\/a>\u00a0<\/h5>
Role Play Feedback Template<\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Launch Readiness Checklist\u00a0<\/a><\/h5>
Continuous Improvement Rhythms Calendar<\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Field Mediation Launch Toolkit Full Toolkit Written implementation support for any city or county that wishes to launch a field mediation response capability to 911 dispute calls. Can be implemented as a standalone response team or by cross-training an existing mobile team. This toolkit provides guidance across approximately one year of activities in four phases, […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/pages\/511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/comments?post=511"}],"version-history":[{"count":103,"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/pages\/511\/revisions"}],"predecessor-version":[{"id":1018,"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/pages\/511\/revisions\/1018"}],"wp:attachment":[{"href":"https:\/\/dignitybestpractices.org\/index.php\/wp-json\/wp\/v2\/media?parent=511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}